Effective Date: July 25, 2025
At The Drive Nation Inc., we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
1. Information We Collect:
- Full name
- Email address
- Phone number
- Vehicle details (VIN, make, model, year)
- Billing and transaction information
2. Purpose of Collection:
- To register and process vehicle warranty applications through authorized third-party providers
- To maintain transaction records for compliance and audit purposes
- To communicate with you regarding your purchases or warranty
- To meet legal and regulatory requirements
3. How We Store Your Information:
- Password-protected Google Drive folders
- Google Sheets accessible only to authorized dealership personnel
- Encrypted backups maintained by periodically
Customer records and documents are securely stored in:
Please note that our storage provider, Google, may store data on servers located outside of Canada. While these providers are subject to strict privacy and security requirements, your data may be governed by different data protec&on laws in those jurisdictions.
4. Data Retention:
We retain personal information for a minimum of six (6) years aWer the date of vehicle sale or warranty cancella&on/expiry, whichever is later. AWer this period, the informa&on is securely deleted or destroyed unless legally required to retain it longer.
5. Disclosure and Access:
Your informa&on is not sold or shared with third par&es. It is only shared with authorized third- party providers for warranty processing. You may request access to your personal informa&on or ask for correc&ons by contac&ng us using the details below. Our website may contain links to other websites. This Privacy Policy applies only to our website. We are not responsible for the privacy prac&ces of third-party sites and encourage you to review their respective privacy policies.
6. Cookies and Tracking:
We may use cookies or similar technologies on our website to enhance your browsing experience and analyze site usage. Cookies are small data files stored on your browser. You may disable cookies through your browser settngs; however, doing so may affect your experience on our site.
7. Safeguards:
We use appropriate physical, technical, and administrative measures to protect personal informa&on against loss, theW, or unauthorized access. These include two-factor authen&ca&on, secure access permissions, and document access logs. Access to personal informa&on is restricted to personnel who require it to perform their du&es.
8. Policy Updates:
This policy may be updated. Continued use of our website constitutes acceptance of the updated terms.
9. Consent:
By using our website or submitting your personal informa&on, you consent to the terms of this Privacy Policy and to our collection, use, and disclosure practices as described herein.
Contact:
Email: tdnautoca@gmail.com
Phone: 250-329-6907
The Drive Nation Inc. respects your privacy and is committed to protecting your personal information in accordance with Canadian law.